Frequently Asked Questions

The experienced practitioners who consult with Juniper’s Weight Reset Program can offer eligible patients treatments effective for weight management.

The Juniper Weight Reset Program is a holistic weight loss program with tailored treatment plans for sustainable weight loss. The program includes medically backed treatments, unlimited follow-up consultations with your Juniper practitioner, regular check-ins from and unlimited access to our medical support team of registered nurses and pharmacists, health coaching, 1:1 health tracking, access to our supportive and like-minded Juniper community, and a welcome kit with everything you need to get started on your health journey. Your personalised treatment plan will evolve as you do, with ongoing care from our dedicated clinicians for as long as you need them.

Juniper is a telehealth clinic, so you can speak to a practitioner from the comfort of your own home and at your convenience. You won’t even have to visit the pharmacy to collect your treatment, as our program includes free delivery straight to your door.

Unlike some weight loss programs, ours offers real, long-term results. The Weight Reset Program combines medically backed treatments with ongoing support from doctors, nurses, pharmacists, health coaches and dietitians to help you form sustainable lifestyle habits that stick. We take a holistic approach to weight loss that incorporates small but effective lifestyle changes to help you keep the weight off for good.

Weight Reset Program patients are not required to follow a diet, as the treatments help you feel less hungry and more likely to make healthy food choices. However, we strongly recommend making healthy improvements to your diet and lifestyle to see long-term results. The Weight Reset Program includes dietitian and health coach support to help you make these sustainable lifestyle changes.

Juniper is a telehealth clinic, so you can speak to an experienced practitioner from the comfort of your home and at your convenience. Juniper is also great value. Our Weight Reset Program includes medical treatments, unlimited follow-up consultations with your Juniper practitioner, health coaching, 1:1 health tracking, access to our supportive and like-minded Juniper community, and a welcome kit – from $449 per month. We also offer unlimited consultations with your Juniper practitioner and a 30-day money-back guarantee.

Juniper’s Nourish Shakes are dietitian-approved meal replacement shakes that offer lasting weight loss, with the nutritional benefit of a balanced meal. Available in a range of delicious flavours and at just 205 calories per shake, they’re the weight loss helping hand you never knew you needed.
We also have a Juniper's Daily Fullness + Digestion Blend which is a prebiotic fibre supplement, designed to enhance feelings of fullness and our Daily Essentials Super Greens Powder, designed to nourish your body and provide you with a much needed energy boost.
Explore our range of over the counter weight loss products here.

All treatments options available on the Juniper program are commonly prescribed by  practitioners and local pharmacies for the treatment of weight management. However, due to Australian Therapeutic Goods regulations, we are unable to share the names of specific treatment options until you have a consultation with one of our Juniper practitioners. This is to ensure a qualified medical professional discusses all the options available to you before you make any decisions regarding medical treatments.

Due to Australian Therapeutic Goods regulations, we are unable to discuss specific treatment options until you have a consultation with one of our Juniper practitioners. This is to ensure a qualified medical professional discusses all the options available to you before you make any decisions regarding medical treatments.

The medical treatments available on the Weight Reset Program are administered subcutaneously. The injection is quick and feels like a very small prick, and most Juniper patients find they are comfortable self-administering after their first dose. The treatments should be injected into the subcutaneous (fatty) layer under the skin, such as your upper thigh, upper arm or abdomen. The treatments are administered via injection because they are protein-based. If taken orally, it would be quickly broken down by your digestive system, making it ineffective.

If you have any questions about administering your first injection, our medical support team of registered nurses and pharmacists will be there to support you. You can reach out to the team by submitting a request here or emailing [email protected].

Juniper’s most common treatment is made up of a molecule that works like a naturally occurring appetite hormone produced by our bodies to help regulate hunger. Juniper’s treatment mimics this hormone by suppressing your appetite and increasing the feeling of being full. This makes it easier for your body to maintain a lower weight, meaning you won't have to fight so hard to keep the weight off.

The most effective treatment available on Juniper’s program works by activating this same appetite hormone, along with a secondary hormone pathway that helps regulate blood sugar, promotes fat loss and blocks fat gain. By combining the effects of these hormones together, this treatment is more effective at promoting weight loss through reduced appetite, as well as acting directly on the pathways that lead to fat loss.

Your health practitioner will be able to give you more detailed information about your treatment once they have created and prescribed a treatment plan tailored to your needs.

All medical treatment comes with a risk of side effects, but side effects experienced by Juniper patients are usually temporary and can be reduced and managed with many lifestyle interventions. The most common side effect. Other common side effects include reflux, headaches, constipation, vomiting, fatigue and irritation to the injection site. We know these side effects are not ideal, but they are common and normal among patients on this class of treatment.

When beginning treatment with Juniper, your practitioner may ask you to complete a blood test. This may be required to help your practitioner monitor any pre-existing or developing health conditions to best manage your treatment moving forward. You can get your blood test at your local pathology clinic. It’s covered by Medicare, so there are no out-of-pocket costs.

Juniper’s treatments are effective long-term treatments for losing weight and keeping it off. Patients should continue treatment until they have formed sustainable behavioural changes to maintain results and prevent weight regain after they come off the program. We’re with you as long as you need us.

Juniper’s health coaches are experts in behaviour change and weight management. They will check in with you regularly to help track your weight, waist measurement, and motivation levels, and will help you implement sustainable behavioural and lifestyle changes over time, to build the foundations for lasting results. Your health coach is with you every step of the way – celebrating your wins and helping you overcome any obstacles that may come your way. Health coaching is included in the Weight Reset Program at no extra cost, because we are dedicated to helping you achieve your health goals for good. 

Once you have signed up to the Weight Reset program you will receive an email with all the details to connect you with our team of health coaches and dietitians. This is a core part of the Weight Reset Program that allows you to chat directly to your dedicated health coach and dietitian, and get involved in the supportive Juniper community.  

Our team of experienced health coaches includes Accredited Practising Dietitians (APDs), nutritionists, and Personal Trainers (Level 4 Certificate in Advanced Personal Training qualified). APDs are Australia's most trusted dietetics professionals. They are skilled and qualified nutrition professionals with at least 4 years of university training and can provide expert nutrition and dietary advice to treat a range of health conditions.

Health coaching is a core component of the Weight Reset Program as it helps our patients form sustainable behavioural changes for long-term weight loss. Your health coach will be by your side throughout your weight loss journey, helping you make small but effective changes to your diet, mindset and lifestyle that you’ll be able to maintain for life so you’re less likely to regain the weight you lose when you come off the program. Health coaching isa included in the Juniper program at no additional cost.

All Juniper practitioners are qualified, specialist GPs and nurse practitioners. They include Fellows of the Royal Australian College of General Practitioners (FRACGP). They all have a passion for women's health and take a holistic, patient-centred and relationship-based approach with Juniper patients.

Our practitioners are always on hand to support you on your health journey and answer any questions you may have. To be put in touch with your practitioner please submit a request here.

Yes! Our medical support team of registered nurses and pharmacists has extensive experience helping patients like you. They can answer your questions, support you if you experience side effects, or put you back in touch with a practitioner at any time once you’ve started your treatment.

You can reach out to the medical support team by submitting a request here or emailing [email protected].

Along with weight loss, Weight Reset Program patients can experience increased mobility, better sleep, improved mood, self confidence, feelings of control, a better relationship with food, plus other physiological and psychological improvements.

We believe that keeping the weight off long-term is just as important than losing it in the first place. That’s why our Weight Reset Program combines clinical treatments, medical support and dietitian-led health coaching to help you form sustainable behavioural changes for long-term success. Your dedicated health coach will guide you throughout your weight loss journey, helping you make small but effective changes to your diet, mindset and lifestyle that you’ll be able to maintain for life. This can include recommendations on alcohol intake, exercise tips and meal ideas. Once these new habits become a permanent part of your lifestyle, you’ll be able to maintain your lower weight long term.

There’s nothing we love more than seeing you reach your health goals. If you’d like to share your weight journey and experience on Juniper’s Weight Reset Program, we’d love to hear it. Email [email protected] letting us know you'd like to share your story, and a member of our friendly team will be in touch.

Our Weight Reset Program includes medically backed treatments,, unlimited follow-up consultations with your Juniper practitioner, health coaching, 1:1 health tracking, access to our supportive and like-minded Juniper community, and a welcome kit. Our treatment options start from $449 a month.

We know everyone's weight loss journey is different. If the Juniper Program doesn't work for you, you can cancel your treatment plan within the first 30 days of receiving your first order, and we'll refund your first order subject to our Terms and Conditions. To request your 30-day money-back guarantee, please submit a request here and our Customer Support Team will process your refund.

If you have private health insurance, your provider may be able to cover some or all of the costs of your treatment plan. Alternatively, you may be eligible for one of our alternative treatment options which may be more cost-effective. Contact your Juniper practitioner for more information.

You may be able to claim part of your medication through some private health insurers, including:

- AHM

- Bupa

- CBHS

- Defence

- Frank Health

- GU Health

- HBF

- HCF

- HIF

- Medibank Private

- NIB

- Nurses and Midwives Health

- Teachers Health Fund

Please contact your provider to find out if your treatment is covered.

We provide pharmacy invoices to claim with your private health insurance. Once you have purchased your treatment plan, please follow instructions here to access your pharmacy invoice.

Yes. We accept payments via ZipPay, giving you the freedom to make flexible payments on your own schedule.